Coffee is not that Serious

I was  at a local coffee shop writing and overheard an exchange between a very upset customer and the girl behind the counter. The customer was livid because she was charged more for the syrup and other extras she added to her drink. She argued over why she had to pay the extra. The employee calmly explained to her the cost of each extra item and that it was clearly posted on the menu board. The customer continued arguing, saying that no one told her it would be extra and they should have told her and it wasn’t right. When the store manager wouldn’t give into her she demanded a full refund and returned the drink. She upset herself, the employee and the cashier. As I watched her leave the store in a huff and with no coffee of course, I realized she was the most upset.

Really? Over a drink?

Coffee is not that serious. It’s coffee. It’s not global warming, world war, or even a car accident or personal assault. What was behind her anger? I have no idea. All I know is that on a beautiful, sunny Saturday morning, full of promise a woman decides to ruin her ability to enjoy the coffee she wanted over a $.64 charge.

Moral of the story. You can decide what your day will be like. You can decide what trivial things you allow to damper your mood or even your entire day. It’s in your power to move your attention from small things that irritate you and shift it to what you love, adore, enjoy and how wonderful life really is.

Have a great day, and remember you have the power to choose how great your day is or how miserable.

Mari Mitchell Porter, CPC
Certified Professional Coach
954 243-7297

mari@lifecoachmari.com
http://lifecoachmari.com/